Send us an e-mail within 10 days from receiving using the form Customer Care with:

• item code;

• order number;

• your name, surname, address, phone number, bank account.

Our operator will inform you forwarder's pick up date.

Webfashionworld.com will wire transfer money back to your account.

Shipment is on customer behalf.

Webfashionworld.com will pay back the product.