Guarantees
Can I delete an order?
How to send back defected articles?
How to change size?

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Guarantee

every product purchased on Webfashionworld.com is guaranteed.
Guarantee lasts two years from invoice date (invoice is inside the box).
(D.L. 02.02.02 n. 24 from 23.03.02).

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Can I delete an order?

You can delete an order if it has not been sent yet, sending an e-mail throug Customer Care, writing the order number. Nothing will be sent to you.

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How to send back defected articles?

Webfashionworld.com guarantees quality of the articles.
If You receive a defected one, Webfashionworld.com will change it or give money back.
Shipment will be on behalf of Webfashionworld.com.
You have to send an e-mail to Customer Care using the form with:

1. order number

2. article code

3. reasons

4. telephone number.

Please remember to write if you want substitution or money back.

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How to change size?

Sending an e-mail to Webfashionworld.com Customer Care through form with:

1. order number

2. article code

3. size to be substituted

4. telephone number

One of our operator will contact you.
Shipment on behalf of buyer.

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